Add Funds to Your Account

How to Add Funds?

Receive Crypto

Receive Crypto

1. Login: Visit https://helixbox.ai/overview using a desktop browser.
2. Navigate to Receive: Click the Receive button on the overview page, or go directly to https://helixbox.ai/receive.
3. Select Asset: Choose a cryptocurrency and confirm network compatibility.
4. Copy Address:

• Click the copy icon next to your wallet address.
• Alternatively, scan the QR code.

5. Select Receive Method:

Exchange

Receive Crypto from Exchange

Web3 Wallet

Receive Crypto from Web3 Wallet

Card Payment

Card Payment (Coming Soon)

Bank Transfer

Bank Transfer (Coming Soon)

Security Best Practices

Before making any asset funding (buying or receiving crypto), please ensure:

• 🔒 You double-check and confirm the receive wallet address.
  1. Verify the first and last 5 characters of deposit addresses.
  2. Confirm the domain is https://helixbox.ai.
• 🔍 You select the supported networks for transfers.
• ⏱️ You review the real-time fees, which include network, service, handling, and exchange rates.
• 📧 Never share private keys or seed phrases.
• 📊 Track transactions through:
  1. Blockchain Explorers (via transaction hash).
  2. Transaction History (coming soon).
  3. Email Alerts (coming soon).

For withdrawals (cashing out or sending crypto), see our Cash Out Guide.

Transaction Limits

Method	Minimum	Maximum	Processing Time
Crypto	Network Min	No Limit	Network Congestion
Card	$20	$5,000/day	Instant
Bank	$100	$50,000/day	1-3 business days

Fees

• Receive Crypto: Network fees only.
• Card Payments: 2.5% processing fee.
• Bank Transfers: Varies by region (0.5%-1.5%).

Supported networks

Base

Arbitrum One

Polygon

Optimism

Network Compatibility

Always confirm that the token contract address matches the selected network. Cross-chain transfers require bridge functionality.

Supported Tokens

• Auto-Recognized Tokens

  • All ERC-20 standard tokens.
  • Native network tokens (ETH, MATIC, etc.).
  • Major stablecoins (USDT, USDC, DAI).

• Custom Tokens

  • Add via contract address.
  • Manual verification required. Example: 0x...

What's Next?

• 🔐 Privacy & Security - Helixbox's privacy policies, security
• 💳 Smart Wallet vs EOA
• 🔄 Swap - Token exchange and trading
• ⚡ Bridge - Cross-chain transfers
• ❓ FAQs - Common questions and answers